Working with a household goods carrier (mover) can be nerve-racking. You are packing up all your treasured possessions – furniture, family, pictures, heirlooms, antiques, children’s toys – and handing them over to strangers to load into a truck. While most moves go smoothly, accidents do happen, and some items may be lost or damaged during shipment.Your mover is responsible for the value of the goods you asked them to transport. You can read about the two types of liability below or in the Your Rights and Responsibilities When You Move booklet movers are required by Federal regulations to provide when you move from one state to another.
