When your move is complete, it’s important to take inventory to ensure all your belongings are where they should be. If you realize there is a problem, the FMCSA is here to help. Take the following actions to ensure you stay protected and get everything you’re entitled to.
Refer to your mover’s dispute settlement programBefore moving your household goods, an interstate household goods carrier (mover) must provide you with information regarding their dispute settlement program. Movers must offer a neutral dispute settlement program as a means of settling disputes that may arise concerning loss or damage of your household goods.
